Digitalization in the healthcare sector is opening up new ways to increase the efficiency of critical services such as patient transport. Accon Köln Krankentransporte has developed an innovative booking platform together with a renowned hospital operator in Cologne. This platform transforms the way patient transport is organized and sets new standards for patient care. All on one central platform - ApptiveGrid.
The traditional method of booking patient transportation by telephone was increasingly proving to be an obstacle to efficient patient care. In the clinics, outdated, manual booking processes led to considerable delays, errors and inefficient use of resources.
The challenge of developing a user-friendly and efficient booking platform for patient transportation was mastered through close cooperation between the parties. ApptiveGrid's innovative no-code approach enabled fast and flexible development of the platform, which is precisely tailored to the needs and requirements of the hospitals. Particular emphasis was placed on a user-friendly design. This was a decisive factor in promoting the acceptance and daily use of the new technology in everyday clinical practice.
Technical integration was also a central component of the project. The platform was seamlessly embedded into the existing IT infrastructure of the hospitals and the transport company's scheduling software. This created a solution that revolutionized the booking process for patient transports and sustainably improved efficiency and patient care.
By automating the booking processes, the error rate previously caused by manual entries and telephone bookings has been drastically reduced. This improvement has not only increased the efficiency of transport services, but has also significantly reduced waiting times for medical staff and patients.
Overall, the implementation of the booking platform has shown that significant improvements in healthcare can be achieved through the use of modern technologies and close collaboration between technological innovators and medical facilities. The platform exemplifies the positive changes that are possible through digital transformation in the healthcare sector and sets new standards for the organization and implementation of patient transport.